PORTLAND METRO SHOPPERS use the code LOCALPDX to delete shipping costs with a FREE local meet up!

shop policies

Welcome to nine doors vintage 

Most of the inventory in this shop is sourced from estate sales, thrift stores, charity shops, antique malls, flea markets and yard sales. All vintage items are pre-loved and may show signs of wear and use.  I do my best to describe and note any flaws, but all items are sold "As-Is". If you would like clarification about any part of the description, have any questions about an item, or would like to request additional photos, please contact me before making payment.  All goods are stored in a clean, dry, smoke and perfume-free environment.

 

Returns


All sales are final, I do not accept returns.  If you have any questions about an item that are not covered in the item description, please feel free to ask before you purchase the item.  If there is a problem with your order, please contact me within 7 days of receiving your order, and I will do my best to resolve the issue. Refunds are only given on orders with items that are damaged in transit within an insured package. All claims of damaged goods must be verified with clear photographs of both the item(s) and the packaging materials.


Electronics policy


All electronics sold in this shop are given basic functionality testing before listing, are sold as-found and all sales are final. Your purchase of an electronic item from this shop assumes you know and accept the risks inherent with vintage electronic devices. I cannot guarantee electronic components, cords, plugs or the longevity of functionality. If an electronic item is damaged by the shipping company my regular damaged shipment policy applies.


Payment


I accept Visa, Mastercard, Discover, American Express, PayPal, Apple Pay and Google Pay. Confirmations, shipment details and any updates on your order will be sent to the email provided with your order and/or the email address connected to your PayPal account; please be sure your email address is current.  

Order processing


Time to prep and pack your order varies. Transit times vary by the distance from my location to yours and can be delayed by weather and holidays. I can expedite shipping for an additional cost but delivery is only guaranteed if you request FedEx Express.


Shipping


I ship at least two days per week (excepting US holidays). Check my shop announcement on the front page for the most up-to-date information on shop closures and delays.  Your order will ship to the address provided with your order.  Please be certain that your shipping address is correct before your confirm your order.


Packaging


Many items require inner packing materials for safety en route, and most orders will include insurance and tracking.  All orders are shipped with protective outer and inner packaging materials. I recycle clean, used packing materials whenever possible. Please recycle whenever possible on your end.

Combined shipping


I combine shipping whenever practical; exceptions include furniture, large art, large mirrors, and some fragile items which will be noted in each item listing.  Please contact me if you have any questions regarding shipping costs for a multiple item order.


Insurance


Insurance is included in the shipping cost for most orders shipping to addresses within the United States.


Worldwide shipping


I have shipped items to over 50 countries worldwide.  International shoppers are welcome and most International orders are sent via USPS First Class or Priority service. 

Customs fees


International shoppers are responsible for any customs fees, taxes, VAT, tariffs, brokerage fees and duties associated with shipping to their respective countries, should they be assessed. Per United States law all International orders will include a custom form marked with the full item price and as merchandise, not gifts.

Local meet ups & delivery


Portland and Milwaukie, Oregon region - I can arrange to meet with you for a free local pick up in my area.  Local delivery is available for $15-$20 within the Portland Metro Area (not all suburbs are included).  Please click here for more information.

Privacy policy


Using Shopify Checkout or PayPal means that your financial information stays secure and private.  Your personal information will never be sold, rented or shared by nine doors vintage.  Exceptions include use for processing your order and processing of shipping insurance claims.

Copyright


©2018 ~ Unless otherwise credited all photos and text within this shop are the property of nine doors vintage. Terms, photos and descriptions are subject to change as needed if info becomes inaccurate or out-of-date. Prices are subject to change at any time.  nine doors vintage reserves the right to refuse service to anyone at any time.